Resources

Carefully consider security, availability and legality when content is stored

Know the pros and cons of storing data in the cloud, on a hard drive or a portable device.

Can format and save a picture in the most appropriate format (for example, JPG, PNG, or raw).

Understands the guidelines for where and how material is stored.

For example, I intuitively and as the first option look up train schedules, facts, opening hours, and news on the web.

I can sort search results by date, author, multimedia, or file format using filters.

I can quickly examine a complex topic, find facts, learning materials, or experts by using relevant search engines.

For example, I always consider the author and the website's credibility and how old the information is

Understand how search robots process and index digital resources and how these search results are returned to the user

Always consider very carefully how information such as personal interests, profile picture, marital status and religion can affect future careers.

Always look for an online self-service solution (e.g. for appointments or purchasing tickets) before you call or ask in person.

For example, I can make address changes, apply for a health card, make a dentist's appointment, or pay a bill through online banking.

Feel safe when using, for example, credit card details, home address or social security number.

For example, I often comment on newspaper articles, write on a blog, share posts on social media or participate actively in a professional network.

For example, I know professional or social networks such as Meetup, Pinterest, Flickr, LinkedIn, Blogster, Youtube and Twitter.

Understanding the pros and cons of the internet's possibilities for political debates and sharing political messages. For example, viral media.

Know the principles of digital collaborations and understand how to coordinate a project with a team.

For example, writing an email quickly and that conveys the meaning clearly and without misunderstandings.

For example, I have the ability to express an opinion or a feeling to the recipient by using a certain tone when writing a text.

For example, I am good at tailoring languages, slang, image types, colors or multimedia to the recipient.

I have sympathetic insight into the emotions, thoughts and attitudes of others (even if I have never met them face to face).

I have a predetermined position on how I will respond to an offensive comment or a rude email.

For example, I understand the various strengths and weaknesses of communication technology such as telephone, email, chat, videoconferencing, SMS.

In some cases, a picture is worth a thousand words. In other cases, the best format could be a short video.

Always checking the rules to be accepted in order to use an online service (e.g. terms of use for e-box)

For example, I can edit photos, videos, text, or audio in programs such as Photoshop, Final Cut, or Word.

I find joy in creating a product that is exclusively digital. For example, a picture, a piece of music, or a video.

Can format and save a picture in the most appropriate format (for example, JPG, PNG, or raw).

Curiosity about, for example, new smartphones on the market and interest in talking about new gadgets or technological achievements.

Do not mind constantly renewing software and digital devices and can also avoid feeling irritation or stress.

Can quickly learn how to, for example, use new digital devices, online services, or software.

Understanding when, for example, a mandatory course can be replaced with more flexible e-learning or when a weekly meeting can be replaced with a videoconference.

Knowledge of the process that leads from a concept of programming to a finished piece of software.

Know how to use databases such as Excel, MySQL, Microsoft Access, or Oracle to store data when appropriate.

Understand the connection between elements such as CPU, RAM, motherboards, cables (e.g. HDMI) and network routers.

Not afraid of trying things out without knowing beforehand what exactly is going to happen (e.g. when a printer will not print).

Do not get very frustrated or give up when a technical problem arises.

Know the law on marketing, rumors, spam, copyright, threats, discrimination, private photos or speculation on the web.

For example, checking if I have the right to a photo before using it for anything.

Know when, for example, intimidation, harassment, bullying, and the spreading of rumors and secrets go from being annoying to being illegal.

Understand, for example, how criticising or complimenting other people or organisations in a public space can affect them.

Know how to search for and find personal data such as profile photo, previous comments, address, job, education etc.

Always consider very carefully how personal information such as profile picture, marital status, political standpoint and religion can affect future careers.

The good habit of, for example, creating passwords using symbols, numbers, uppercase letters, and without the use of family or pet names.

Methods for recognising attempts to lure sensitive data from you, such as username, password or credit card details.

The ability to use, for example, a 2-Step verification or password protection on documents while ensuring that the line is encrypted when they are sent.

Knowledge of, for example, the most healthy posture, screen height, leg position, and the most ergonomic working tools.

Knowledge of the most common shortcut keys such as undo, search, screenshot, bold, navigation, or zoom (ctrl +).

Knowledge that, for example, headache, blurred vision or pain in the wrist may be signs of overuse.

Informative skills are, for example, the use of logins, finding sources for an assignment, or converting a file to another format.

Informative knowledge includes, for example, the knowledge of relevant search engines, self-service solutions, storage possibilities and strategies for assessing the validity of the information.

Communicative skills are, for example, the use of methodologies, strategies and applications to solve communicative tasks.

Productive skills are, for example, be the ability to use a variety of applications to create or edit multimedia of various kinds.

Attitudes towards information can, for example, be a proactive, analytical or critical position on finding and storing digital information.

Attitudes toward communication can, for example, be whether you find value and meaning by talking to others via media. Or, if you are very careful with formulations so that they are not misunderstood by the recipient.

Communicative knowledge includes, for example, theories on media effects or the knowledge of a range of digital collaboration tools.

Attitudes towards digital production can, for example, include ethical considerations in relation to what should be produced and shared.

Productive knowledge includes, for example, the awareness of new technologies and how they can usefully support an existing workflow process.

To keep up to date with developments in technologies relevant to one's field of expertise

Being able to utilise technology effectively to deliver results

Ensuring access to and the security of IT systems

You are, for example, able to express your thoughts and opinions through social media

You think about, for example, whether what you read on the web is actually true

You can, for example, compare information from multiple sources to check if what you have found is true

You considering, for example, who is behind the information you find on the web and why it has been made

You know the different strengths and weaknesses of, for example, mobile phones, email or social media when it is used to communicate with others

You consider, for example, the type of media (video, image, music, or Powerpoint) that is most useful for presenting a topic to the class

You know, for example, what the different media types are good and less good for

You can, for example, make a slide show for a presentation where you insert text, picture, and video

You can, for example, make your own blog or website on the internet

You can, for example, make and edit your own videos and pictures

You know, for example, when technology can (and can't) make collaboration easier and better

You are familiar with and can use a variety of digital collaboration tools for working together in a group

You are, for example, good at working concentrated on your computer or tablet without procrastinating

You are, for example, good at understanding the emotions, thoughts, and attitudes of others when you meet them on the web

You are, for example, careful about maintaining a good tone when talking to others on the web

You consider, for example, who you are talking to on the web and make sure that your language and tone fit your recipients

You know, for example, the pros and cons of the many different types of files

You are, for example, good at storing content in a way where you can easily find it again

You know how to, for example, store your photos, videos, and documents in the cloud

You take note of, for example, Copyright and Creative Commons licenses when you use something from the web that others have made

You usually have a good idea of what you are agreeing to when you agree to the "Terms and conditions" on various online services

You feel sure about, for example, what is legal and illegal to write or share about others

You can, for example, use search filters to make more accurate searches

You understand, for example, how search engines gather information from the web and show you the best results

You can, for example, put together more words when searching the web

You always consider, for example, if what you upload on the web should be freely accessible, hidden or in a closed group

You know, for example, the different sites on the web, where you can upload text, video, or images free of charge

You know, for example, several ways to get the most people to discover and notice what you share on the web

You have, for example, decided which images and what information about you is personal in a way that they should not be on the web

You respect the boundaries of others - for example, by deleting content about others if they ask you nicely to do so

Considering, for example, what might happen to you if you share personal information on the web

You can, for example, recognise messages or e-mails where the sender appears to be different from who he or she is

You have, for example, a method to create and remember (or save) good passwords

You know, for example, who to contact if you find that your account has been hacked, if embarrassing images of you are being shared, or if you experience something else that is really unpleasant

You know, for example, many different social media and networks, where you can talk, share and discuss this and that

You can, for example, create a good profile on the different social media platforms that helps you achieve what you want on the network

Can better realise and understand efficiency gains from digitalisation

Saves time and reduces frustrations when information is organised and easy to find

We can ensure consistency and compatibility across multiple and new systems by saving our data in the right format with the correct metadata from the beginning.

We can reduce the risk of losing valuable data.

We can improve knowledge sharing by storing data in a place where relevant employees can easily find it.

We can more easily convert and share our data with external stakeholders when our data is saved in the right format or in an open (non-patented) file format from the beginning.

We can increase flexibility when our data is placed and formatted in a format accessible from a variety of digital platforms. For example, tablets, smartphones, and PC.

We can become better at, more proactive and quicker to find correct information, good solutions, facts, etc.

We can become better at searching in the right places (rather than always using Google).

We can create a quick and accurate overview of a topic and prioritise the most essential information.

We can better manage and increase the number of visitors on our website when we understand search robots and can optimise our site.

We can become better at finding cases and resources in our own systems.

We can become better at finding and identifying existing solutions instead of having to re-invent it ourselves (more time for the core task).

We can better compare relevant information from several different sources prior to a decision.

We can avoid drawing conclusions based on incorrect sources.

We can better assess the credibility of the source, the context and the value of information.

We can better understand the impact digital media and the Internet have on our organisation.

We become less vulnerable to phishing, fake advertisements, infected websites.

We be more critical towards search results and sort between them more easily. For example, knowledge that results are based on previous clicks, cookies and profiles.

We can become better at incorporating and offering possible self-service solutions to our own customers, participants or citizens.

We can save time by using online self-service yourself rather than waiting in a phone queue or for a letter.

We can become a role model for digitalisation by using the digital tools ourselves and forge ahead.

We can simplify planning as we can get answers to queries here and now.

We can better understand the frustrations of customers, citizens or participants and lead them on the right path when we proactively use self-service solutions ourselves.

We can become more visible in public. It opens doors to new networks and journalists can find us more easily.

We can become better at accommodating criticism from citizens, customers or participants in a constructive and dialogue-oriented way.

We can increase awareness of our services, professionalism and how we work.

We can become better at sharing knowledge between colleagues. For example, a wiki where we can freely share problems and solutions.

We can get quicker access to new knowledge and good advice.

We have knowledge about the most popular technologies and what media is used by relevant social groups.

We can improve our cooperation and dialogue with partners, businesses, users and citizens, also across national borders.

We can reduce the challenges, misunderstandings and mistrust between colleagues that a digitalised working life can cause.

It can get easier for us to establish a more flexible and mobile working life.

We can improve our ability to share and access knowledge when it suits the individual.

We can reduce travel time to and from meetings.

We can establish a more green profile (environment) by saving paper and reducing transport.

We can strengthen a positive organisational culture internally in the organisation. For example, we can increase social affiliation, well-being and reduce conflicts between employees.

We can become better at communicating and collaborating with others through the use of technologies.

We can increase our attention to ethical principles in our digital communication.

We can reduce the risk of ending up in a media storm and increase our ability to handle it.

We can improve our tone and atmosphere. This will also have a positive impact on the external reputation of the organisation.

We can create more positive, constructive and value-adding dialogue with partners, citizens or customers.

We can choose the most relevant digital tool for the task to be solved.

We can reduce the number of e-mails within our organisation.

We can reduce the misunderstandings and mistrust that can happen more easily when communicating in writing.

By common consensus on the application of media, we can increase our ability to share knowledge.

We can ensure future compatibility by using media with open data standards.

We can make a qualified choice on technology that has a wide range of suppliers so that we do not become dependent on a single provider.

It can ease the sharing of knowledge and enable more targeted communication when information can be presented in different ways rather than always using text.

Can present material that is original and draws attention.

We can transform our written guides, teaching materials or articles to video presentations or other types of e-learning.

It becomes easier to learn how to use new media, online services or programs by trial and error. Then it will also be easier to test new systems.

We can become less dependent on external consultants to produce graphical material by integrating the competence in-house.

I am free to communicate in exactly the way I want, rather than relying on others to interpret my wishes.

We become better at choosing between and opting out of the many digital options.

We become better at taking the initiative to digitalise within our own field of expertise.

We get a mindset where technology is continually incorporated in daily processes.

We become familiar with new technology that increases efficiency, reduces costs or facilitates trivial work in everyday life.

We can become better at understanding what technological achievements can have a major impact on the organisation.

We can consider technology as a means to improve existing solutions rather than as an obstacle.

Can establish a positive but also realistic attitude towards the pros and cons of digitalisation.

We get more realistic ideas about what trivial workflows can advantageously be digitalised and automated.

We become better equipped to communicate with the IT department. It becomes easier to express wishes, problems and errors when we know the right concepts.

We get a better understanding of the time frame (and thus budget) prior to the implementation of new systems.

We become able to anticipate and respond to problems and questions in a development process. For example, from vendors or users.

We become better equipped to understand what technical changes are straightforward and which are enormously resource intensive.

We can increase our skills in a negotiating situation with external suppliers so that they cannot easily fool us.

We can solve practical digital problems ourselves. For example, connect speakers, projectors, and PC's with the right cables. This can lessen the pressure on the IT department.

We can harness the full potential of our existing IT systems. For example, on Smartboards or iPads.

We can describe our wishes, problems, and the failures of digital devices, so we can communicate better and faster with the IT department.

We know the possibilities and can adjust our digital environment based on personal preferences, which leads to the highest level of security and the most personal efficiency.

We can diagnose a problem ourselves, search for a solution and implement it.

We can make sure that backups, versioning and history are automated.

We can reduce the risk that we will accidentally violate the law due to ignorance.

We know our rights and the correct procedure for when others illegally use our digital material (e.g. our images or articles).

We know what situations we should report to the police.

We can build more trust in online knowledge sharing, trade and self-service when we know our own rights.

We can increase our knowledge of what our data on digital services may be used for.

We can find and identify material on the internet that we can use without restrictions and free of charge.

We can process, develop and share knowledge under different licenses. For example, Creative Commons, public domain, or copyright.

We can reduce the fears of online knowledge sharing, trade and self-service if we feel safe when handling our own private data.

Reduces the risk of identity theft.

We would dare to test new digital possibilities without the fear of digital footprints.

We can raise awareness of how our personal digital identity and behaviour affect our workplace.

We can reduce the risk of getting fooled by fake emails, ads, networks, websites, etc.

We can increase the confidence and trust in our organisation when our citizens/customers know that we have a high standard of data protection.

We can reduce the risk of a hacker accessing our sensitive data.

We can become better at identifying sensitive personal data that needs to be protected. For example, data to be anonymised.

We would dare to test new digital possibilities without the fear of exposing sensitive data.

We can reduce the number of sick days due to monotonous working positions at our department.

We can reduce stress related to technology.

We can create a healthy culture even if technology is used in more and more workflows.

We put more focus on and gain more knowledge about the impact of technology on the environment.

We can increase our psychological and physical well-being and thus be more effective and happy in everyday life.

Strengthens the insight into which processes and tasks that can advantageously be digitalised

Can and will adjust workflows so that they can be supported digitally

Motivate yourself and employees to continually develop their own digital competences

Can relate both national and municipal digitalisation strategies to their own field of expertise

Dare to test new technologies that can support workflows and free resources

Can set realistic targets that can be measured and that urge development in the right direction

Positive digital footprints reflects a good and healthy place to work.

I can familiarise myself with the strengths and weaknesses of the many possible image formats and learn how to store in the optimal format.

I can learn how to convert a Word document to a PDF.

I can examine internal procedures and guidelines for storing data, so I know if there are any existing frameworks concerning storage that I have to deal with.

I can explore open data standards to ensure that as many as possible can access my material across systems.

I can learn how to do more complex searches on Google. For example, using date range, sentences, ignoring words, sorting of hits, etc. to search in, for example, Google advanced search.

I can learn how to search for information on relevant people so I can make an informed decision about them. For example, applicants, lecturers or external consultants.

I can find credible sources on a relevant topic and follow these. For example, on Twitter, LinkedIn, or RSS feed from relevant media.

When I do not find relevant information in Danish, I can try using English keywords instead. The English information base is much larger.

I can learn how to search for the relevant multimedia or file type. For example, an image in the correct file format and resolution.

I can explore how I could most easily search for and find information and data that we store internally in the organisation.

I can examine a product that we consider buying by looking at the product information from the supplier, reading expert reviews, and reviews from ordinary consumers. I will then form an overall impression.

I can find credible sources on a relevant topic and follow these. For example, on Twitter, LinkedIn, or RSS feed from relevant media.

I can practice intuitively uncovering who wrote the source, when it was written, where it was produced, and why it was made. Then I can quickly assess the value of the material.

I can consider that my communication might be met with the same critical mindset that I use when reading. Attach for example sender, date, author, and geographical location.

I can investigate who is the owner of a domain name and thus is the real sender of the information. For example, by looking up the domain on WHOIS.

I can to be proactive on all self-service solutions, so I will get a self-critical look at our own self-service solutions.

I can make a list of possible and relevant self-service solutions that I can personally benefit from using. For example, switching doctors, travelcards, insurance claims, etc.

I can test a new self-service solution where I can benefit by saving time. For example, booking a doctor's appointment.

I will try to arm myself with greater patience the next time I have to use a self-service solution.

The next time I encounter a problem with self-service, I will try to figure out the problem before I call. For example, by trying another browser.

I can update my browser and operating system so it is compatible and secure.

I can participate in an online professional or social network and share my opinion and knowledge on a topic with others.

I can make a video, article or podcast and share it on a relevant forum.

I can ask good friends and colleagues for feedback on what I share. Is it perceived by others as it was intended? For example, whether it is perceived humorous, ironic, well-documented, emotional, convincing or otherwise.

I can evaluate the group and try to identify humor, knowledge, language and arguments. It can create greater empathy and understanding for the people I am in dialogue with.

When I need feedback or can't find an answer to a question, I can ask in a serious online forum that debates such topics.

I can participate more actively on our intranet, stay up to date and comment so that the others have an experience of being seen and heard.

I can, together with my closest colleagues, develop some rules for how we use technology to improve our cooperation.

I can try to ensure physical meetings with virtual partners at least every 6 months.

I can work to ensure that we have the best possible tool for digital cooperation.

I can work to ensure that the IT infrastructure and guidelines support digital collaboration. For example, the rights to install editing tools, flash, or a new browser.

I can try out different channels of communication (e.g. Messenger, Skype, Google talk) for various purposes (e.g. meetings, appointments, decisions, discussions).

I can take into account the right balance between the implementation of new technology and the organisation's digital maturity before purchasing new technology.

I can comment on (and possibly write down) how I want to deal with situations where I am pressed, provoked or exposed before the situation arises.

I can carefully consider what type of media I should use in order for the recipient to understand my intent as clearly as possible.

I can learn from my colleagues by asking about their personal boundaries and what they do when one is crossed.

I can evaluate the recipients and try to identify humor, knowledge, language and arguments. This can establish empathy and understanding for the people I am in dialogue with.

I can practice writing so it can be read and understood by everyone and not only the recipient.

I can take the initiative to talk about the ethics of online behaviour and good digital practices at a staff meeting, so that we can establish a shared understanding of what is good and bad behaviour.

I can start calling or arrange face-to-face meetings when I find that a conversation is moving in a conflict-oriented direction.

I can try out different channels of communication (e.g. Messenger, Skype, Google talk) for various purposes (e.g. meetings, appointments, decisions, discussions).

I can familiarise myself with different digital devices (like smartphones and tablets), and by that increase my media options.

I can remain open to the possibility that new technologies can be better at solving certain tasks.

I can understand the communicative strengths and weaknesses of digital media. For example, synchronous versus asynchronous, one-to-one versus one-to-many.

I can consider what multimedia best supports my material and will make it interesting for the recipient.

I can learn how to make mind maps, diagrams or other graphical illustrations that can enhance communication. For example, in Xmind, Excel, or Google Forms.

I want to download a program that supports editing audio, images or video. For example, Picasa, Movie Maker, etc.

I can examine our design guide in order to ensure a common graphical expression.

I can ask for feedback from my colleagues on my material before I publish it.

I can explore open data standards to make sure everyone can open my material.

I can become part of a network where other news are exchanged than those that are publicised by the big magazines and papers. For example, Twitter, Tumblr, or Reddit.

I can keep up to date by reading IT news on a daily basis. For example, on Version2 and Computer World.

I can find and familiarise myself with a new program every month. For example, Podio, Google Apps, or Prezi.

I can explore possible relevant forms of e-learning. For example, TedTalks, Youtube, or ekurser.nu.

I can sign up for a tech conference.

I can sign up for RSS feeds from pages that I find trustworthy and on the topic of technology that I find relevant or interesting.

I can look into how a typical software development process is executed. For example, agile processes.

I can talk to a software developer about what challenges they most often encounter when they receive a new assignment.

I can explore why a comment system on a website takes much longer to develop than static text.

I can find out what a programmer specifically needs to write in order to solve a task.

I can make a simple website to get a better understanding of how one is developed. I can use one of the many learning programs for this.

I can, in collaboration with my colleagues, present an idea to the management that can automate a process and save time in everyday life.

I can install plugins in my browser that can make my work day easier. For example, a plugin that removes all advertisements from a website (adblocker).

I can find out where and how to get help if I run into a technical problem that I can't solve.

I can find out the name and function of the most essential hardware. For example, CPU, RAM, hard drive, or HDMI.

I can arm myself with a good deal of patience next time I encounter a technical problem and try to solve the problem myself.

I can research what rights I have for setting up my personal tools. For example, which configurations should first be approved by the IT department.

I can investigate what copyright is all about, so that I can comply with applicable law.

I can read the Terms and Conditions of our most commonly used systems so I know what exactly our data is used for.

I can explore where and how I can legally and appropriately store sensitive personal data.

I can check our public digital material and ensure that we only use resources we own ourselves (e.g. on our website or in leaflets).

I can examine the delicate balance between when a digital comment is offensive and provocative and when it is directly illegal.

I will learn about how copyright can be enforced in a digital universe.

Check if there already exist guidelines for dealing with situations where employees are pressed, provoked, bullied or exhibited.

I can adjust the privacy settings on all the social media where I have a profile.

I can consider what personal information and pictures I want on the internet.

I can inform my colleagues, family and friends about my personal boundaries.

I can check what public information is available about me. For example, by searching on Google or Pipl.

Since we all contribute to each other's digital identity, I can address the issue at the next staff meeting. It must be part of a common mindset.

I can create a personal set of rules for creating new passwords that are safe but at the same time easy for me to remember.

I can always check that the line is encrypted before I submit sensitive information. For example, check that the address is https (not http).

I can learn how to add password protection to sensitive documents when I email them to others.

I can familiarise myself with the data supervision requirements for digital storage with regards to the personal information that I store.

I can, as a private individual, back up relevant data and store it in a safe place.

I can seek knowledge of ergonomic settings on the office chair and desk, the lighting, the location of the monitor, mouse, keyboard, etc.

I can make sure to regularly change the working position when I work. For example, stand up often.

I can familiarise myself with how the most ergonomic workstation can be realised in our office with regards to budget and space.

I can reduce the use of the mouse by knowing and applying the most relevant shortcut keys.

I can consider how, in practice, I can establish a sensible and balanced use of media.

I can consider how we can get a healthy online culture in our organisation.